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Crossovers Are African-America's Salvation
By
Sherman N. Miller
African-America is once again yelping over a
racial slur made by a member of the Japanese hierarchy.
These slurs bespeak of an Afro-American credibility problem in
the eyes of the Japanese.
Yet they also symbolize a leadership style chasm between Afro-Americans
and the Japanese leaders.
I was once the only member of a
domestic business group to give a technical presentation summarizing a
joint development effort to a Japanese multinational corporation.
After my
presentation, our delegation leader began to pose questions to the
Japanese. The Japanese
Marketing Vice President excused himself from the meeting to get some
transparencies.
Upon the marketing vice president's return,
our leader asked him a technical question.
The Japanese vice president smiled and placed a transparency on
the overhead projector with a detailed response.
Our leader then asked a series of marketing,
legal, and political questions.
Each time, the vice president put another transparency on the
machine with a detailed response.
After roughly 14 questions, our leader's
frustration overtook him.
He uttered, "Is there anything you don't have an answer to?"
The Japanese vice president smiled,
for he still had roughly 100 transparencies left to be put on the
projector.
Clearly, this Japanese multi-national
corporation knew our U.S. domestic market better than we did.
Will they ever be in peril with such knowledge?
My own experiences have led me to conclude
that there are some axioms that the Afro-American leadership needs to
embrace to garner positive responses from the Japanese leadership:
* One's personal credibility must be
established before major deals are made.
* All holes in presentations will be
uncovered, so they should be acknowledged beforehand to establish trust.
* Programs must be well thought out
endeavors that can withstand rigorous scrutiny.
* The fear of embarrassment does not
dissuade Japanese executives from accomplishing their objectives.
* The world marketplace emphasizes quality
and competence, and altruism is a luxury.
* Race and ethnicity are second tier factors
in negotiations unless they are shown to dictate a given market.
* A thorough assessment of your opponent's
strengths and weaknesses undergirds all negotiations.
My above comments can be summed by
arguing that the Japanese are "as rifles that hit distant targets with
great force versus shotgun blasts with only a short range impact."
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